Description
ANSWER ALL THE QUESTIONS
QUESTION 1
Discuss the need for innovation in the public sector and illustrate with the use of
practical and relevant examples.
Innovation in the public sector refers to the implementation of new ideas, processes, or
technologies to improve service delivery, efficiency, and responsiveness to citizens’
needs. Unlike routine or programmed decisions, innovation involves non-programmed
decision-making that requires creativity, learning, and adaptation. In a rapidly changing
environment, innovation has become essential for public institutions to remain relevant
and effective.
The Nature of Innovation in the Public Sector
Innovation is closely related to development and change, but it is not the same as
routine or programmed activity. In public institutions, most day-to-day operations follow
standard procedures, but innovation introduces novel approaches that are nonrepetitive
and
problem-solving
in
nature.
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