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HRM3701 October/November (Portfolio) Memo | Due 27 October 2025. All questions fully answered. 1. TASK 1: POOR RAJ (13 marks) Read through the following case study and answer the questions that follow. Poor Raj Raj Kumar is a new recruit from a reputed management institute, who was recruited as a sales trainee in an office selling large computer hardware located in Pretoria. Thabo is the sales manager responsible for overseeing the work of the sales officer, field executives and more than 70 trainee salesmen who operate in three areas, namely Pretoria, Centurion and Menlyn. The sales growth of the products in his area was highly satisfactory owing to the developmental initiatives taken by government agencies in spreading computer education. Thabo had collected several sales reports, catalogues and pamphlets detailing the types of office equipment sold by the company for Raj’s reference. On Raj’s first day at work, Thabo introduced himself and showed Raj to his assigned desk and provided him with the material collected. Thereafter Thabo excused himself and did not return. Raj, feeling alienated and unsure of what was expected of him, scanned through the material given to him until 5:00 pm before leaving the office. 1. What do you think about Thabo’s training programme? Why is it adequate or inadequate? Do you think Raj will benefit from this type of training? Explain. (2) 2. Provide a detailed programme of what Raj’s first day should have looked like. (11)
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