Description

ENG2604 Assignment 1 Semester 1 | Due March 2025. All Options and Scenarios Answered.

Question 1

Background

You are the publicist for a large retail store. A customer recently purchased essential household items from one of your regional branches. Unfortunately, the customer and their family fell ill after consuming the products. Upon investigation, it was found that some items had expired or were improperly stored. The customer has written a formal complaint demanding an explanation and a resolution. Given the seriousness of the complaint, they may escalate the issue to the media or take legal action if they are not satisfied with your response.

Instruction 1) Choose one of the following customer complaint scenarios and write a 400-word email response addressing the issue.

  • Scenario A: The food products were past their expiry date but were still sold due to an inventory management error.
  • Scenario B: The fresh produce (fruits/vegetables) was contaminated due to improper storage at the branch.
  • Scenario C: The canned goods contained foreign objects (e.g., plastic, metal pieces), leading to food poisoning …… All Options and Scenarios Answered.

5 reviews for ENG2604 Assignment 1 Semester 1 | Due March 2025

  1. KwameNkrumah

    ⭐⭐⭐⭐⭐

  2. gina88

    ⭐⭐⭐⭐⭐

  3. AmaraOkafor

    Thank you

  4. minky009

    ⭐⭐⭐⭐⭐

  5. TariqBaba

    ⭐⭐⭐⭐⭐

Only logged in customers who have purchased this product may leave a review.

Description

ENG2604 Assignment 1 Semester 1 | Due March 2025. All Options and Scenarios Answered.

Question 1

Background

You are the publicist for a large retail store. A customer recently purchased essential household items from one of your regional branches. Unfortunately, the customer and their family fell ill after consuming the products. Upon investigation, it was found that some items had expired or were improperly stored. The customer has written a formal complaint demanding an explanation and a resolution. Given the seriousness of the complaint, they may escalate the issue to the media or take legal action if they are not satisfied with your response.

Instruction 1) Choose one of the following customer complaint scenarios and write a 400-word email response addressing the issue.

  • Scenario A: The food products were past their expiry date but were still sold due to an inventory management error.
  • Scenario B: The fresh produce (fruits/vegetables) was contaminated due to improper storage at the branch.
  • Scenario C: The canned goods contained foreign objects (e.g., plastic, metal pieces), leading to food poisoning …… All Options and Scenarios Answered.

5 reviews for ENG2604 Assignment 1 Semester 1 | Due March 2025

  1. KwameNkrumah

    ⭐⭐⭐⭐⭐

  2. gina88

    ⭐⭐⭐⭐⭐

  3. AmaraOkafor

    Thank you

  4. minky009

    ⭐⭐⭐⭐⭐

  5. TariqBaba

    ⭐⭐⭐⭐⭐

Only logged in customers who have purchased this product may leave a review.

5.00Based on 5 reviews
(5)
(0)
(0)
(0)
(0)
11
    11
    Your Shopping Cart
    PRF2601 Assignment 1 Semester 1 | Due 20 March 2025
    PRF2601 Assignment 1 Semester 1 | Due 20 March 2025
    Seller:

    Aimark94

    Price: R100.00
    R100.00
    PRM3701 Assignment 6 Semester 2 2024
    R80.00
    CIC2601 Assignment 3 2024
    CIC2601 Assignment 3 2024 | Due 2 August 2024
    Seller:

    Aimark94

    Price: R80.00
    R80.00
    CSP4801 Assignment 6 2024 | Due 22 October 2024
    CSP4801 Assignment 6 2024 | Due 22 October 2024
    Seller:

    Aimark94

    Price: R80.00
    R80.00
    HED4808 Assignment 2 Memo | Due 16 July 2025
    HED4808 Assignment 2 Memo | Due 16 July 2025
    Seller:

    Aimark94

    Price: R100.00
    R100.00
    RSK4802 Assignment 1 Memo | Due 29 May 2025
    RSK4802 Assignment 1 Memo | Due 29 May 2025
    Seller:

    Aimark94

    Price: R100.00
    R100.00
    INF1520 Assignment 3 2024 | Due 15 July 2024
    INF1520 Assignment 3 2024 | Due 15 July 2024
    Seller:

    Aimark94

    Price: R80.00
    R80.00
    MNO2609 Assignment 4 Semester 2 Memo | Due 22 September 2025
    R100.00
    APM2611 Assignment 4 Memo | Due 24 September 2025
    APM2611 Assignment 4 Memo | Due 24 September 2025
    Seller:

    Aimark94

    Price: R100.00
    R100.00
    HED4810 Assignment 2 2024 | Due July 2024
    HED4810 Assignment 2 2024 | Due July 2024
    Seller:

    Aimark94

    Price: R50.00
    R50.00
    TMN3706 Assignment 4
    TMN3706 Assignment 4 2024 | Due 11 September 2024
    Seller:

    Aimark94

    Price: R50.00
    R50.00