Description
Question 1: Ubuntu Healthcare Group Case Study
Question 1.1 Identify and explain two (2) risks that Ubuntu Healthcare Group may face
due to its approach to implementing the HRIS. Refer to the information provided in the
scenario to support your answer.
System-Organisation Mismatch and User Rejection
The organisation purchased the cloud-based HRIS without conducting a formal needs
analysis, based solely on senior management’s impression from a technology conference.
This creates a substantial risk that the selected system may not support all of the
organisation’s specific requirements, as raised in the scenario. When an organisation fails to
conduct a proper needs analysis, it “may expend considerable effort reworking the solution
because it does not meet the organisation’s needs” (Johnson & Kavanagh, 2026, p. 50). The
scenario indicates that concerns have been raised that the selected system may not support
all specific requirements, and HR administrators have reported that employee information is
captured differently across provinces. This inconsistency means the system may not
accommodate the organisation’s diverse data structures and processes, leading to user
frustration, rejection, and potential implementation failure. Users may reject an HRIS that
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