Description
POL1501 Assignment 2 Semester 1 2026
FIRST SEMESTER COMPULSORY ASSIGNMENT
ASSIGNMENT 02
Due Date: 7 April 2026
Question 1
Define policy and public policy, and explain two key differences between them. [10]
Question 2
Scenario
You are a station commander at a busy SAPS precinct that serves a diverse community.
Recently, the station has faced challenges such as long queues for certifying documents,
delays in responding to crime reports, and complaints about poor communication with the
public. The Provincial Commissioner has emphasized the need to align all operations with the
Batho Pele principles to restore public confidence and improve service delivery.
As part of a staff development session, you want your team to reflect on how these principles
can be applied in their daily duties—whether in crime prevention, victim support, or
administrative services.
Question
The Batho Pele principles are centred on the concept of ‘putting people first’ in public
service delivery. There are eight key principles that must be implemented by the public
sector to enhance service delivery. Using practical examples, discuss how each of the
Batho Pele principles can be applied in your current working environment at SAPS. If
you have not yet applied them, explain how you would implement each principle in
practice. [16]
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