LRM3702 ASSIGNMENT 3 SEMESTER 1 2025 – FULLY ANSWERED

Description

LRM3702 Assignment 3 Semester 1 Memo | Due 29 April 2025. All questions answered.

The South African Retail Network (SARN) The South African Retail Network (SARN), a prominent company in the retail sector, operates several outlets across the country. Over the years, SARN has been committed to offering competitive wages and benefits to its employees, alongside maintaining a reputation for excellent customer service. However, recently, tensions have begun to rise between SARN’s management ……..

QUESTION 1

1.1 Explain the components of the communication process between SARN and RAWU at the beginning of the wage negotiations. Consider how both SARN’s management and RAWU conveyed their positions. (6)

1.2 Which specific type of communication occurred between SARN and RAWU at the beginning of the wage negotiations? Substantiate your answer with reference to the information in the case study. (3)

1.3 Identify and briefly explain any two (2) obstacles to successful communication faced by SARN and RAWU in achieving clear and effective communication. (4) Total for Question 1: [13]

QUESTION 2

2.1 Identify the main cause of the conflict in the case study. In your answer, you should demonstrate your understanding of the main causes of conflict outlined in the study material by clearly explaining how……. All questions answered.