Description
IOP3706 May/June Exam Memo | Due 19 May 2025. All questions fully answered.
SCENARIO/CASE STUDY
“Repositioning Talent in a Changing World”
Nkomo Holdings is a large South African organisation in the logistics and freight industry. Over the past three years, they’ve faced severe skills shortages in critical positions such as supply chain analytics, fleet management, and HR data science. Despite efforts to attract talent, high turnover has remained a problem, particularly among young professionals and mid-level managers. A recent internal climate survey revealed dissatisfaction with career development, unfair pay practices, unclear performance expectations, and a weak employee voice in decision-making. Trade unions have called for improved collective bargaining structures and more inclusive labour relations practices. In response, the company has established a task team, including HR, union representatives, and line managers, to review their training, compensation, performance management, and career systems in line with transformation goals. The task team is expected to align their strategy with the emerging nature of hybrid work and digital transformation.
QUESTION 1 (15 Marks)
a) Briefly explain psychological contract and critically discuss the forms of turnover as well as the various factors that influence job, and occupational embeddedness. (15)
QUESTION 2 (10 Marks)
a) Differentiate between reward, remuneration, and compensation in your own words, using the case study for context. (3)
b) Discuss ANY three external and two internal factors that may influence Nkomo’s compensation practices. (5)
c) Briefly explain, in not more than four sentences, how either the expectancy theory or equity theory can inform the design of a fair reward system. (2)
QUESTION 3 (10 Marks)
a) Distinguish between performance management and All questions fully answered.
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