Description
QUESTION 1
Identify four knowledge management processes in any organisation of your choice and discuss the purpose of each knowledge management process and two examples of artificial intelligent technologies that can be used in each of the knowledge management processes (mini essay). [10)
QUESTION 2
A senior employee with valuable tacit knowledge is retiring in your organisation. Define tacit knowledge and suggest five methods or tools that you would use to enhance knowledge retention and prevent knowledge loss (mini essay). [10]
QUESTION 3
Critically discuss the purpose and objectives of an information and knowledge audit in an organisation (mini essay). [10]
QUESTION 4
Define knowledge management from four different perspectives and further explain how knowledge management differs from information management (mini essay). [10]
QUESTION 5
There are different ways of expressing what constitutes information management cycle. Discuss the veracity of this statement (mini essay). [10]
QUESTION 6
Mr Tosh is working in an organisation where everyone has stretch roles and responsibilities beyond their current capabilities. Identity this organisation, discuss the characteristics of this type of organisation and explain how you will go about designing this type of organisation. (mini essay). [10]
QUESTION 7
Globalisation has kept corporate leaders worried about business competitiveness. Discuss the characteristics that an organisation should possess to secure competitive advantage in a global business environment (mini essay). [10]
QUESTION 8
Discuss with examples the SECI model of knowledge management and the concept of “ba”(mini essay).
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