HRM2605 Assignment 3 (Final) Due 11 Sept 2024

HRM2605: Assessment 03 Semester 02 (2024)

QUESTION 1
Read the following scenario and then answer the questions that follow. Remember: your
answers should relate to the information provided in the scenario.

Naledi Lekota is a dedicated working mother who struggles to find time to relax after hours. She
has been a pillar of Val-De-Grace Hospital for over a decade and has served as the matron for nearly
seven years. In addition to her matron duties, Naledi has often stepped in as the acting operations
manager during the absences of her former superior, David Dlamini, who recently and unexpectedly
passed away. Despite her qualifications and proven competence, the hospital authorities are not
considering her for the permanent position. The directors believe that operations management is a
“man’s job,” and they prefer to fill managerial roles with external candidates to inject “new blood”
and foster innovation and creativity.

Naledi has always prioritised the well-being of the nursing staff, striving to make the hospital a
better workplace. However, the hospital is currently facing a severe staffing shortage due to
numerous vacancies. This situation has been exacerbated by a critical shortage of healthcare
professionals in the region, as many are leaving for better opportunities elsewhere. The increased
competition for skilled professionals has left the remaining staff overworked and struggling to meet
the demands of their patients.

To address the staffing shortages, Naledi has had to implement emergency measures, including
additional shifts and telehealth consultations where possible. Despite these efforts, the staff feel
exhausted and undervalued, expressing concerns about their well-being and recognition. Some
have
indicated that they are considering leaving for jobs with better working
conditions.

1.1 HR professionals should recognise that employees generally progress through
different career stages. Identify [1 mark] and briefly discuss [1 mark] the career stage
in which Naledi finds herself. Substantiate your answer with an example from the case
study