Description
HRM3701 ASSIGNMENT 3 2026
DUE 14 APRIL 2026
Question 1
Using Clean & Fresh Laundry Services as an example, critically analyse the role
of formal HRM practices in small organisations. Apply Ulrich’s HR roles
framework to explain how the absence of a structured HR function impacts
organisational sustainability and competitiveness as well as how implementing
these roles and formal HRM practices could improve organisational performance.
1.1 Ulrich’s Four HR Roles
Ulrich’s HR roles framework identifies four fundamental roles that the HR function must
play to be effective and create value for an organisation. According to the South African
HR Competency Model from the SABPP, these roles help structure how HR contributes
to business success (HRM3701, Lesson 1, p. 5).
The four roles are:
Strategic Partner: Aligning HR strategies and practices with overall business strategy
to achieve organisational goals.
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