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HRD3702 Assignment 2 Semester 1 Memo | Due 24 April 2025. All questions fully answered. HRD Strategies at Zenith Manufacturing Ltd Zenith Manufacturing Ltd, a leading producer of industrial machinery in South Africa, faced an increasingly competitive global market. Despite solid product innovation, the company struggled with workforce inefficiencies, outdated skills, and high turnover. A recent internal audit highlighted gaps in their human resource management (HRM) and human resource development (HRD) strategies, indicating a misalignment between HR initiatives and organisational goals. Senior leadership recognised that to maintain their market position and drive future growth, they needed to develop integrated HRM and HRD strategies focused on performance, capability development, and fostering a learning culture. Zenith embarked on designing an HRD framework aligned with their strategic HRM objectives. They developed comprehensive HRD strategies to enhance workforce competencies through structured learning paths, leadership development programmes, and succession planning. New policies formalise continuous learning, including mandatory annual training hours, tuition assistance programmes, and professional certification sponsorships. Systems, such as a learning management system (LMS), were implemented to administer, monitor, and evaluate training programmes efficiently. These policies provided clear guidelines for employee participation, eligibility for development programs, and standardised performance assessments tied to learning outcomes. Zenith’s long-term vision was to evolve into a learning organisation characterised by lifelong learning and continuous organisational renewal. They adopted Peter Senge’s (1990) five disciplines framework, promoting systems thinking, personal mastery, mental models, shared vision, and team learning. Cross-functional teams were formed to encourage collaborative problem-solving and knowledge sharing. Regular knowledge exchange workshops, job rotations, and innovation forums helped build a culture where learning was ingrained into daily operations. Employees were encouraged to pursue self-directed learning, which was supported by a personal learning portal. This shift enables individuals to take ownership of their professional growth while contributing to organisational agility. The company’s human resource development division was restructured to improve the management and administration of training operations. A training and development (T&D) team was established, responsible for performing a training needs analysis (TNA), designing competency-based training programmes and measuring training effectiveness using the Kirkpatrick Four-Level Evaluation Model. The training delivery methods were diversified, combining classroom instruction, elearning modules, and on-the-job training (OJT). A robust feedback mechanism was implemented to continuously improve the quality of training. Additionally, T&D administrators coordinated with external providers for niche technical skills and leadership courses, ensuring that the programmes met industry standards and strategic objectives. A crucial component of Zenith’s HRD strategy was the development of managerial capabilities. Middle-and senior- level managers underwent comprehensive leadership development programmes focused on coaching, performance management, emotional intelligence, and change leadership. Managers were trained to identify team training needs, mentor subordinates, and lead knowledge-sharing initiatives. HR Business Partners (HRBPs) collaborated with line managers to integrate learning goals into departmental key performance indicators (KPIs). Through management development centres and 360-degree feedback tools, managers received individualised development plans, which allowed them to model learning behaviours and drive effective team development. An analysis was conducted to evaluate the effectiveness of Zenith’s HRD strategy. The results yielded a strong executive commitment to learning and development, well-defined HRD policies and procedures, investment in modern training technologies, and a culture of continuous improvement. There was also resistance to change among some managers, limited internal HRD expertise requiring reliance on external consultants, and balancing production demands with learning schedules. Zenith Manufacturing recognised that there is a need for technological advancements in manufacturing (e.g. the fourth industrial revolution (4IR), which requires upskilling, expanding into new markets with diverse workforce capabilities, and partnerships with universities and research institutes for cuttingedge learning programmes. However, Zenith realised that there was increasing competition for skilled talent, economic downturns affecting training budgets, and the risk of trained employees being headhunted by competitors. Zenith Manufacturing’s holistic approach to HRD transformed the organisation into a learning-focused enterprise. By developing structured strategies, robust systems, and comprehensive policies, they fostered a culture of lifelong learning and continuous organisational renewal. Investing in managerial development and modern training administration enabled Zenith to enhance workforce performance, adapt to industry changes, and secure its competitive advantage in the global market. Question 1 1. Conduct a SWOT analysis of Zenith Manufacturing by identifying its key strengths (3 marks), weaknesses (3 marks), opportunities (3 marks), and threats (3 marks). Base your answer on the information from the case study. Question 2 2.1. Critically evaluate the key HRM and HRD challenges faced by Zenith Manufacturing Ltd. Support your answer with suitable examples from the case study. 2.2. In your opinion, were the HRD initiatives implemented suitable to address the challenges and align HRM and HRD initiatives with organisational strategy? Support your answer with suitable examples from the case study. Question 3 3.Learning organisations play a critical role in the current and future development of staff. 3.1. Indicate what criteria you will use to determine if Zenith Manufacturing has embraced the concept of learning organisations. 3.2. Explain how Zenith Manufacturing transitioned from traditional HRD practices to a learning organisation . Additionally, evaluate the role of lifelong learning and organisational renewal in sustaining its competitive advantage. Support your answer with suitable examples from the case study. Question 4 4.1. Identify the approaches Zenith Manufacturing implemented to develop its managers and enhance their HRD capabilities. Support your answer with suitable information or examples from the case study. 4.2. Analyse the impact of managerial development on the effectiveness of the company’s overall HRD strategy. Question 5 5.1. Explain by using an example what systems, policies, and procedures Zenith Manufacturing implemented to contribute to the efficiency of the T&D administration. Give an example of what was changed. 5.2. Explain how these initiatives contributed to enhanced training outcomes and overall organisational performance.
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