Description
AIS3703 Assignment 3 Memo | Due 16 May 2025. All questions fully answered. Question 1
1. One of the characteristics of a fully-fledged librarian is to perform reference works. Explain
the concept reference librarians and further discuss the cornerstones of the reference work.Question 2
2. Mphile’s community is located in a remote rural area experiencing poverty. Most of the
residents in the community are unaware of how to register for a child support grant, how to
apply for agricultural cooperation funds, and other vital information that could improve their
lives. Essentially, the community members have been facing difficulties in accessing fundamental
information that could enhance their lives. Thabiso, a concerned community member, goes to
the library to seek potential solutions to his community’s issues. As the librarian in charge, you
suggest establishing a community outreach resource centre to assist Mphile.
i. Help Mphile understand the concept of community outreach resource centre.
ii. Discuss, with examples, the steps to follow when developing this outreach centre.
Question 3
3. Alex goes to the library to get the librarian’s guidance on his assignment. The librarian
chooses to provide user advice to help Alex tackle and finish her assignment accurately. Based
on the provided scenario:
i. Define the term user advice.
ii. Discuss the steps involved in the design of a user advisory programme
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