Description
BSW4802 ASSIGNMENT 3 2026
DUE JULY AUGUST 2026
QUESTION 1: Engagement Phase
Engagement phase tasks to be performed during the first interview with the
Naidoo family:
Engagement Phase
Task
Justification (Why should this task be prioritised for the
Naidoo family?)
1. Build a trusting
relationship using
person-centred
approach
The family members appear emotionally distressed and
reluctant to discuss their concerns openly. Building rapport
through empathy, unconditional positive regard, and
genuineness will create a safe environment where they feel
comfortable sharing their challenges (BSW4802 Study Guide, p.
57). This is essential as the family indicates limited support
outside their immediate relatives.
2. Clarify the social
The family is uncertain where to seek assistance. Clearly
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